CRDC Enterprises

1. General Information

CRDC Enterprises (“we,” “us,” or “our”) operates as an online grocery and daily essentials store, offering food products, household items, and related goods.

By accessing or using our website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.

2. Use of Our Website

By using our website, you agree to use it only for lawful purposes.

You must not:

  • Engage in fraudulent activities
  • Upload viruses, malware, or harmful code
  • Attempt unauthorized access to our systems
  • Use the website for resale or commercial misuse without permission

We reserve the right to suspend or terminate access if these Terms are violated.

3. Product Information

We strive to provide accurate information regarding grocery products, including pricing, descriptions, and availability. However:

  • Product images are for reference only; actual packaging may vary
  • Prices and stock availability may change without prior notice
  • Certain products may be limited or discontinued at any time

Due to the nature of grocery items, variations in size, weight, or packaging may occur.

4. Orders and Payments

  • All orders are subject to product availability and confirmation
  • Order confirmation does not guarantee fulfillment if stock issues arise
  • Payments must be made using approved and secure payment methods

We reserve the right to cancel or refuse orders in cases of:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent or suspicious transactions

If an order is cancelled after payment, the refund will be processed as per our Refund Policy.

5. Shipping and Delivery

Shipping timelines and charges are detailed in our Shipping Policy.

CRDC Enterprises is not responsible for delays caused by:

  • Courier or logistics partners
  • Weather conditions, strikes, or natural events
  • Incorrect address details provided by the customer

Customers must ensure availability at the delivery address for grocery deliveries.

6. No Return Policy & Limited Refunds

Due to hygiene and safety reasons:

  • Returns are not allowed for grocery or food products

Refunds are provided only if the product is received in damaged, spoiled, expired, or poor condition, subject to verification.

All refund requests must comply with our Refund Policy.

7. Intellectual Property

All website content, including text, images, logos, graphics, and design elements, is the exclusive property of CRDC Enterprises.

Unauthorized copying, reproduction, or commercial use of any content is strictly prohibited without written permission.

8. Privacy Policy

Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the maximum extent permitted by law:

  • CRDC Enterprises shall not be liable for indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific order in dispute

We are not responsible for issues arising from misuse of products or failure to follow storage and usage instructions.

10. Contact Information

For any questions regarding these Terms & Conditions, contact us at:
📧 care@crdcenterprises.in